Cancellation Options
At Greek Sunset Stays, we understand that plans can change. That’s why we offer flexible cancellation options to accommodate your needs. Below, you’ll find detailed information about our cancellation policies and procedures.
Cancellation Policies
1. Flexible Cancellation
- Cancel your reservation up to 7 days before check-in for a full refund.
- For cancellations made within 7 days of check-in, a partial refund (50%) will be issued.
2. Non-Refundable Rate
- Enjoy a discounted rate by selecting the non-refundable option at booking.
- Please note that cancellations or modifications are not eligible for a refund under this option.
3. COVID-19 Related Cancellations
- If your travel plans are affected by government-imposed restrictions or health concerns related to COVID-19, we offer flexible rescheduling or full refunds upon documentation.
How to Cancel Your Booking
1. Online Cancellation
- Log in to your account on our website.
- Navigate to your reservation details and click “Cancel Booking.”
- Follow the prompts to confirm your cancellation.
2. Contact Our Support Team
- Email us at [email protected] with your reservation details.
- Call us at +30 123 456 7890 for immediate assistance.
Refund Process
- Refunds will be processed within 5-7 business days.
- The amount will be credited back to your original payment method.
- If you do not receive your refund within this timeframe, please contact us for support.
Modify Your Booking
Not ready to cancel? You can modify your booking instead:
- Change your dates: Contact our team to adjust your stay dates (subject to availability).
- Transfer your booking: Share your reservation with a friend or family member (at no extra cost).
Contact Us for Assistance
If you have any questions or need help with cancellations or modifications, our team is here to assist you:
Thank you for choosing Greek Sunset Stays. We look forward to hosting you soon!
